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Initial Consultation It is important that I obtain as much information from the client as possible in order to answer questions and offer solutions. This free consultation enables the exchange of ideas. The client and I discuss our likes and dislikes, as well as the site goals and expectations. This is the building block for the entire process. Proposal and Estimate After the consultation, I will provide a proposal with a cost estimate based on the size and complexity of the web site. I will also provide a time estimate which will be based on my schedule, as well as the size of the site. The estimate will include any outside costs that I anticipate. The client will be offered the choice of excepting a bid price, or being billed on an hourly basis. Site Design If the Proposal is accepted by the client then I will start the design aspect of the job. I start with the homepage and the general layout of the site. I keep a working site available so that the client can keep up with the design process at every stage. This prevents me from putting allot of time into something that will ultimately be rejected. It also keeps the client informed about the direction of the site and keeps them involved in the input. Client Approval After the web site design is complete and functioning, the client will be responsible for the final proof of the site. Once this is complete, the site will be uploaded to the client's ISP or server, and tested for functionality. Maintenance and Updates Once the site is online and operational, there still may be a need for periodic updates. These services are generally not included in the estimate or bid and will be billed individually based on the time necessary to complete the tasks. If the updates occur at predictable intervals, It is recommenced that a maintenance agreement be used. |